Terms and Conditions

When you use the services of Clarity Web Writing, you are agreeing to the following terms and conditions.

Jurisdiction

• The law of Western Australia, Australia, governs the terms of use of our services and websites.

• Our services and websites are intended primarily for Australian consumers.

Websites

• You are responsible for assessing the suitability of information on our websites for your needs.
• We make no warranty of any kind, express or implied, about the availability, accuracy or reliability of our website content. We do our best to ensure the information on our websites is accurate. However, we accept no liability caused by your reliance on any inaccurate data or information.
• We are not liable for any losses, direct or indirect, arising from your use of our websites or from your inability to use our websites.

• If you follow any external links on our website, you acknowledge that we have no control over or responsibility for material external websites publish.
• You will not send us email containing unlawful items or material unfit for publication, and you will take reasonable steps to detect and remove viruses or other malicious code from emails you intend to send us.

Services

• We reserve the right to decline to provide our services for any reason.

• The revisions we provide when proofreading, reviewing and rewriting documents are suggestions only. Our services do not include fact checking.
• You are responsible for evaluating the accuracy, completeness and usefulness of all advice and services we provide.
• We do not assume final sign-off responsibility for client documents, and we are not financially responsible for any loss, financial or otherwise, resulting from textual errors.

Payment

• All prices are stated in Australian dollars and include GST.

• You agree to make full payment within 15 days from the date of invoice, unless otherwise indicated in the quotation.
• You will provide us with a current and accurate name, mailing address, phone number and email address.  You agree to keep this information current until full payment has been made.

Complaints

• You agree to explain your complaint to us in writing before taking any other action.

• You agree to try to resolve disputes with us privately for a period of at least 60 days.
• If, after that time, you feel that we have failed to address your complaint, you should seek advice about appropriate dispute resolution processes.  

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